- + 92 304 1111 051
- info@ascendant.travel
- Mon - Fri: 9:00 - 17:30
Manage your customer Relationships
Guest
Suite
The Ascendant Guest Suite transfers guest reservation data from the PMS to the distribution channels so that revenue managers can respond to market demand for price adjustments and so that sales and marketing departments can use this data effectively for CRM and loyalty programs.
ASCENDANT Property Management System
Put Guest Data
to Work
Know your Guests
Your daily routine should be a once-in-a-lifetime experience for each guest, starting well before your guest arrives at reception. Our Guest Suite solutions help make you a better host, providing guest history to call agents and reception; and ensuring that all your departments and processes run smoothly together.
Customer Relationship Management
Offer exceptional customer service with Ascendant’s CRM solution. Engage customers through multichannel communication before, during and after the stay. Get real-time notifications when customers interact with your business. Increase revenue and customer retention by providing best in class customer service through our class-leading CRM.
Flexible, modular and extendable
Modules
With our modular system we provide individual solutions for our clients.
ASCENDANT CRM
CRM / CRS
Increase hotel revenue by reducing customer acquisition cost. Engage with your guests before, during and after their stay, learn guests’ preferences, guests’ feedback and offer promotions.
Features
Guest Profiles
Profile Cleansing
Automated Guest Journey
Stay Data
Create Segments
SMS, WhatsApp, Email Campaigns
Campaign Statistics
Guest Surveys / Feed Back
Two Way Integration with PMS
Highly Flexible Configurations
ASCENDANT CRM
Loyalty
Get an edge over the competition with your own loyalty program. Encourage guests to prefer your property whenever they need an accommodation. This increases repeat guests at your hotel and maintains your earned revenue.
Features
Integrated with CRM
Custom Loyalty Bands
Custom Point Structure
Point Redemption Rules
Integrated with Booking Engine
ASCENDANT Property Management System
Mobile App
Attract clients to all amenities and services offered by your hotel with your personalized hotel application. Significantly increase hotel’s revenue by offering new opportunities.
Features
Branded Hotel iOS and Android App
Hotel and Restaurant Information
Nearest Attractions
Guest Login
Profile Management
Notifications
Make/Amend Reservations
View and Earn Loyalty Points
Room Upgrades
Upselling
